If you’ve ever been to a Five Guys location, then you know that regardless of what size you order, there’s always a “topper,” which is that extra scoop of fries piled into the bottom of the bag. According to PopSugar, the idea behind giving customers so many extra fries is that the guests think they’re getting a great deal. The extra fries, however, are factored into the menu pricing, so it really is just an illusion of receiving more than your money’s worth.
According to Reader’s Digest, the founder of the restaurant, Jerry Murrell, it’s better for customers to feel that they their serving of fries was too large. He even told Food Republic, “People complain that they get too many fries. I just tell them to make hash browns with the leftovers. I teach my managers that if people aren’t complaining, then you’re not giving them enough.” Whether you’re hangry or just need those extra fries in the bag to dip in a thick and creamy milkshake, there should never be a shortage when you eat here. While some people complain that the brand creates too much waste by only serving food in ‘to go’ fashion, this is also what allows them to provide those extra fries (via Taste of Home). Without the paper bag, there would only be a cup of fries and no “topper.”